What Is a 403 Forbidden Error and How to Fix it on CloudFront | Saturn Cloud Blog (2024)

As a data scientist or software engineer, you may have encountered the frustrating error message ‘403 Forbidden’ when trying to access your website via Amazon CloudFront. This error occurs when the server is denying access to the requested resource, which can be caused by various reasons. In this article, we will explore the common causes of a 403 Forbidden error and provide solutions to fix it on CloudFront.

By Saturn Cloud |Monday, July 17, 2023| Miscellaneous| Updated: Tuesday, January 02, 2024

Table of Contents

1. Understanding the 403 Forbidden Error
2. Common Causes of 403 Forbidden Error on CloudFront
3. How to Fix a 403 Forbidden Error on CloudFront
4. Conclusion

Understanding the 403 Forbidden Error

The 403 Forbidden error is an HTTP status code that indicates the server is denying access to the requested resource. This error can occur due to several reasons, including:

• Incorrect file or directory permissions
• Incorrect ownership of files or directories
• Incorrect configuration of the server or web application
• Invalid or missing authentication credentials
• IP blocking or firewall rules

When you encounter a 403 Forbidden error, the server will typically display a message stating that you do not have permission to access the requested resource. This error can be frustrating, especially if you are trying to access a critical resource or service.

Common Causes of 403 Forbidden Error on CloudFront

If you are encountering a 403 Forbidden error when accessing your website via CloudFront, there are several common causes that you should investigate:

1. CloudFront Distribution Configuration

One of the most common causes of a 403 Forbidden error on CloudFront is an incorrect distribution configuration. This can occur if the distribution is not configured correctly, or if there are errors in the configuration. Specifically, you should check the following configuration settings:

• Origin Domain Name: Ensure that the origin domain name is correct, and that the origin is accessible from CloudFront.
• Origin Protocol Policy: Check that the origin protocol policy is set to the appropriate setting (HTTP, HTTPS, or match viewer).
• Cache Behavior Settings: Verify that the cache behavior settings are correct and that they allow access to the requested resource.

2. CORS Configuration

Another common cause of a 403 Forbidden error on CloudFront is an incorrect Cross-Origin Resource Sharing (CORS) configuration. This can occur if the CORS configuration is incomplete, incorrect, or missing altogether. Specifically, you should check the following configuration settings:

• Allowed Origins: Ensure that the allowed origins are set correctly and that they include the domain from which you are accessing the resource.
• Allowed Methods: Check that the allowed methods (e.g., GET, POST) are set appropriately for the requested resource.
• Allowed Headers: Verify that the allowed headers are set correctly and that they include any headers required by the resource.

3. Origin Server Configuration

A third common cause of a 403 Forbidden error on CloudFront is an incorrect origin server configuration. This can occur if the server is not configured to allow access to the requested resource, or if there are errors in the server configuration. Specifically, you should check the following server configuration settings:

• File and Directory Permissions: Verify that the file and directory permissions are set correctly and that they allow access to the requested resource.
• Authentication Credentials: Check that the authentication credentials are correct and that they allow access to the requested resource.
• IP Blocking and Firewall Rules: Ensure that the IP blocking and firewall rules are not preventing access to the requested resource.

How to Fix a 403 Forbidden Error on CloudFront

If you are encountering a 403 Forbidden error on CloudFront, there are several steps you can take to fix the issue:

1. Check CloudFront Distribution Configuration

The first step in fixing a 403 Forbidden error on CloudFront is to check the distribution configuration. Specifically, you should verify that the origin domain name, origin protocol policy, and cache behavior settings are correct. You can also try toggling the “Restrict Viewer Access” option in the CloudFront distribution settings to see if it resolves the issue.

2. Check CORS Configuration

The second step in fixing a 403 Forbidden error on CloudFront is to check the CORS configuration. Specifically, you should verify that the allowed origins, methods, and headers are set correctly. You can also try adding the appropriate CORS headers to your origin server to see if it resolves the issue.

3. Check Origin Server Configuration

The third step in fixing a 403 Forbidden error on CloudFront is to check the origin server configuration. Specifically, you should verify that the file and directory permissions, authentication credentials, and IP blocking and firewall rules are set correctly. You can also try accessing the resource directly from the origin server to see if it resolves the issue.

Conclusion

In conclusion, a 403 Forbidden error on CloudFront can be caused by various reasons, including incorrect distribution configuration, CORS configuration, or origin server configuration. By following the steps outlined in this article, you can diagnose and fix the issue, ensuring that your website is accessible to your users. If you are still encountering issues, you may want to seek the assistance of a professional cloud engineer or web developer to help you resolve the issue.

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